A rant.

[pierredoucet]

So I work in a call center. I get a call that went something like this:

Me: Thank you for calling ______, this is Pierre, how can I help you?
Idiot: I DEMAND to speak to the owner of your company.
Me: Can I ask what this is regarding?
Idiot: No, I DEMAND to be transferred to the owner.
Me: Sir, I can't transfer you to anyone unless I know what this is about.
Idiot: I want to be removed from our mailing list.

I then spent the next 10 minutes with him being pissed at me because I wouldn't transfer him to the owner. Seriously, think about this:

-He, being from a small town in Saskatchewan, probably runs the only convenience store for miles. He's probably one of the biggest big-shots in town. Good for him.

-Our owner is actually a group of 3 owners. They own 5 companies under their umbrella, which have a total of 40 different companies under them. Our company alone generates BILLIONS in sales worldwide annually, and that's from OUR company. Add another 39 companies' profits to this, and you have some pretty rich owners.

This, on top of them being German (and not speaking English)... No, you're not speaking with the owner.

People REALLY need to learn their place in life. You being a wannabe hotshot in your shit little store does NOT mean you'll matter to us (he wasn't even a customer).

Sorry, had to vent. And for godssakes, this isn't a cryptic shot at anything/anyone, skallywags.

[Jeremy]

Wow, I honestly don't know how anyone can work in a call centre. I think I'd lose it on somebody pretty quickly.

[canadianbadass]

Well stop spamming the poor bastard, Pierre.

[The Hammer]

Is this a shot at Mr Goodwin, Pierre? You could at least have the balls to come right out and say it... jeepers...

[JC Owens]

I need a job at a call center.

[Alexander XKMedia.ca]

i used to work at a call centre that dealt with Americans. it hurted my iq.

[Tha O Show]

Working on the corporate side at Rogers has given me a new perspective and TREMENDOUS amount of respect for Call Centre reps - what they do - how vital they are to business and how underappreciated they are.

But Pierre probably deserved it.

[Emanuel Melo]

I've taken tons of calls like that in the various call centre jobs I've had in the last 10 years, just put him on more mailing lists.

Here's a tip when you get that annoying telemarketing call. You snap and demand to be taken off the list and 9/10 the guy calling you will make sure you get a call back. Ask nicely and you increase you chances of actually being removed from the list.

You: "TAKE ME OFF YOU'RE FUCKIN' LIST AND DON'T FUCKIN' CALL ME AGAIN" *click

Telemarketer: Hmm, let me schedule this asshole for a call at 9AM on Sunday morning!

[jimmihellbent]

thats why i dont answer my phone...almost never

[JC Owens]

I do the "yes" thing. I just answer it continually no matter what they ask. (ya I saw it on a internet video but it's funny nonetheless) That being said, I don't even own a phone. I use Skype to call people. ($2.95 a month for unlimited outbound to North America)

[vitoscarfone]

I yesterday got a call from a telemarketer asking if I wanted to be put on the Government's new"No call list"

[magnoodles]

Whenever a telemarketer calls me, he always ends up talking to either Fake Bert or Lobster Puppet. Because I have no life, I try to make the call as long and bizarre as possible; often turning the discussion to things like personal relationships, politics, and time travel. See... I don't watch much TV. So I gotta try and make my own entertainment, out of the ingredients that life sometimes spontaneously presents me with.

[canadianbadass]

I put them on hold.

[drsmooth]

If they are selling something and I am bored, I pitch the company line back at them. Make it seem like a sure thing. Then about the time we are ready to close the deal. I tell them "I just wasted your time". "But on the upside.You didn't get to waste someone else's time". If I'm bored I will keep them on the line as long as possible (personal record 1:13:23.45 according to my phone's timer).

I didn't have cable at the time.

[fantafan]

Jul 29, 2008 14:32:36 GMT -5 @pierredoucet said:

So I work in a call center. I get a call that went something like this:

Me: Thank you for calling ______, this is Pierre, how can I help you?
Idiot: I DEMAND to speak to the owner of your company.
Me: Can I ask what this is regarding?
Idiot: No, I DEMAND to be transferred to the owner.
Me: Sir, I can't transfer you to anyone unless I know what this is about.
Idiot: I want to be removed from our mailing list.

I then spent the next 10 minutes with him being pissed at me because I wouldn't transfer him to the owner. Seriously, think about this:

-He, being from a small town in Saskatchewan, probably runs the only convenience store for miles. He's probably one of the biggest big-shots in town. Good for him.

-Our owner is actually a group of 3 owners. They own 5 companies under their umbrella, which have a total of 40 different companies under them. Our company alone generates BILLIONS in sales worldwide annually, and that's from OUR company. Add another 39 companies' profits to this, and you have some pretty rich owners.

This, on top of them being German (and not speaking English)... No, you're not speaking with the owner.

People REALLY need to learn their place in life. You being a wannabe hotshot in your shit little store does NOT mean you'll matter to us (he wasn't even a customer).

Sorry, had to vent. And for godssakes, this isn't a cryptic shot at anything/anyone, skallywags.

kinda like you, joe shmo replaceable on the phone, saying our in referance to someone elses company?